This Privacy Policy applies between you, the User of this Website, and Pro Source Consulting Ltd, the owner and provider of this Website. Pro Source Consulting Ltd takes the privacy of your information very seriously. This Privacy Policy applies to our use of any Data collected by us or provided by you about your use of the Website.

Please read this Privacy Policy carefully.

Definitions and Interpretation

1) In this Privacy Policy, the following definitions are used:

Data – Collectively all information that you submit to Pro Source Consulting Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies – small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;

GDPR – the UK General Data Protection Regulation;

Pro Source Consulting Ltd, we  or us – Pro Source Consulting Ltd, a company incorporated in England and Wales with registered number 15413997 whose registered office is at 128 City Road,   London,  EC1V 2NX;

UK and EU Cookie Law – the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

User or you – any third party that accesses the Website and is not either (i) employed by Pro Source Consulting Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Pro Source Consulting Ltd and accessing the Website in connection with the provision of such services; and

Website – the website that you are currently using,, and any sub-domains of this site unless expressly excluded by their terms and conditions.

2) In this Privacy Policy, unless the context requires a different interpretation:

  1. the singular includes the plural and vice versa;
  2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;
  3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
  4. “including” is understood to mean “including without limitation”;
  5. reference to any statutory provision including any modification or amendment of it;
  6. the headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

3) This Privacy Policy applies only to the actions of Pro Source Consulting Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4) For purposes of the applicable Data Protection Laws, Pro Source Consulting Ltd is the “data controller”. This means that Pro Source Consulting Ltd determines the purposes for which, and how, your Data is processed.

Data Collected

5) We may collect the following Data, which includes personal Data, from you:

  1. name;
  2. date of birth;
  3. gender;
  4. job title;
  5. profession;
  6. contact Information such as email addresses and telephone numbers;
  7. demographic information such as postcode, preferences and interests;
  8. financial information such as credit/debit card numbers;
  9. IP address (automatically collected);
  10. web browser type and version (automatically collected);
  11. operating system (automatically collected);
  12. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected); in each case, in accordance with this Privacy Policy.

How We Collect Data

6) We collect Data in the following ways:

  1. data is given to us by you; and
  2. data is collected automatically.

Data That is Given to Us by You

7) Pro Source Consulting Ltd will collect your Data in several ways, for example:

  1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
  2. when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
  3. when you enter a competition or promotion through a social media channel;
  4. when you make payments to us, through this Website or otherwise;
  5. when you elect to receive marketing communications from us;
  6. when you use our services; in each case, in accordance with this Privacy Policy.

Data That is Collected Automatically

8) To the extent that you access the Website, we will collect your Data automatically, for example:

  1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
  2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our Use of Data

9.Any or all of the above Data may be required by us from time to time to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  1. internal record keeping;
  2. improvement of our products/services;
  3. transmission by email of marketing materials that may be of interest to you;
  4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website; in each case, in accordance with this Privacy Policy.

10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

11. For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:

  1. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
  2. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
  3. if you are not satisfied with our marketing approach, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

12. We may use your Data to show you Pro Source Consulting Ltd adverts and other content on other websites. If you do not want us to use your data to show you Pro Source Consulting Ltd adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).

Who We Share Data With

13) We may share your Data with the following groups of people for the following reasons:

  1. any of our group companies or affiliates – we may share user information with group companies or affiliates for several legitimate reasons aimed at enhancing the overall user experience and providing better services. Firstly, such sharing facilitates a seamless and integrated experience across our affiliated entities, allowing users to access a broader range of products or services within our ecosystem. This collaboration often leads to improved offerings and innovations that benefit our users. Additionally, sharing user information helps streamline business operations, ensuring consistency in service delivery, and enabling more effective customer support. Importantly, any such sharing of user information is conducted in strict compliance with applicable data protection laws, ensuring the confidentiality and security of user data remains a top priority. Our commitment to transparency and privacy guides these practices, and users are encouraged to review our privacy policies for a comprehensive understanding of how their information is handled within our network of companies;
  2. our employees, agents and/or professional advisors – user information may be shared with employees, agents, and/or professional advisers for a variety of legitimate reasons aimed at providing you with the best possible service. Firstly, sharing information with our employees is essential to ensure they can assist you effectively. This includes addressing your inquiries, resolving issues, and delivering personalised support. Agents and advisers may be involved in specific aspects of our operations, such as legal counsel, financial auditing, or technological support, where access to user information is necessary to fulfil their roles;
  3. third-party service providers who provide services to us which require the processing of personal data – to help third-party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;
  4. third-party payment providers who process payments made over the Website – to enable third-party payment providers to process user payments and refunds;
  5. relevant authorities – to facilitate the detection of crime or the collection of taxes or duties; in each case, in accordance with this Privacy Policy.

Keeping Data Secure

14) We will use technical and organisational measures to safeguard your Data, for example:

  1. access to your account is controlled by a password and a user name that is unique to you.
  2. we store your Data on secure servers.
  3. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.

15) Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address:

16) If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses.

Data Retention

17) Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.

18) Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

19) You have the following rights in relation to your Data:

  1. Right to access– the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  2. Right to correct– the right to have your Data rectified if it is inaccurate or incomplete.
  3. Right to erase– the right to request that we delete or remove your Data from our systems.
  4. Right to restrict our use of your Data– the right to “block” us from using your Data or limit how we can use it.
  5. Right to data portability– the right to request that we move, copy or transfer your Data.
  6. Right to object– the right to object to our use of your Data including where we use it for our legitimate interests.

20) To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address:

21) If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at

22) It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Transfers Outside the United Kingdom and European Economic Area

23) Data which we collect from you may be stored and processed in and transferred to countries outside of the UK and European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the UK or EEA or one of our service providers is situated in a country outside the UK or EEA. We also share information with our group companies, some of which are located outside the UK or EEA.

24) We will only transfer Data outside the UK or EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, e.g. by way of a data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission.

25) To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.

Links to Other Websites

26) This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statements of other websites before using them.

Changes of Business Ownership and Control

27) Pro Source Consulting Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Pro Source Consulting Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

28) We may also disclose Data to a prospective purchaser of our business or any part of it.

29) In the above instances, we will take steps with the aim of ensuring your privacy is protected.


30) This Website may place and access certain Cookies on your computer.   Pro Source Consulting Ltd uses Cookies to improve your experience of using the Website and to improve our range of products and services.   Pro Source Consulting Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

31) All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

32) Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Pro Source Consulting Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

33) This Website may place the following Cookies:

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the Website, you agree to our placement of functionality cookies.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

34) You can find a list of Cookies that we use in the Cookies Schedule.

35) You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently.

36) You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

37) It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

38) For more information generally on cookies, including how to disable them, please refer to You will also find details on how to delete cookies from your computer.


39) You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

40) If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

41) Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

42) This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to This Privacy Policy

43) Pro Source Consulting Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations. You may contact Pro Source Consulting Ltd by email at

Cookie Schedule

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary cookies:

SessionID – Used to preserve the user’s session state across page requests and distinguish between users.

Load Balancer Cookie – Provides a secure means of authenticating and authorising users, preventing unauthorised access to sensitive areas.

Security Token – Ensures requests by a user are sent to the same server in a multi-server environment for optimal performance.

Consent Management – Records the user’s consent to the use of cookies, ensuring compliance with privacy regulations.

Language Preference – Remembers the user’s preferred language for a localised and personalised browsing experience.

CSRF Token – Mitigates Cross-Site Request Forgery attacks by validating the origin of requests submitted to the server


We use the following functionality cookies:

User Preferences – Stores user preferences such as layout, theme, or custom settings to enhance the overall browsing experience

Personalisation – Customises content based on user behaviour, preferences, or demographic information, providing a tailored experience

Recently Viewed Items – Remembers and displays recently viewed products or pages, aiding users in navigating back to previously accessed content quickly

Social Media Integration – Enables sharing of content on social media platforms and may display social media feeds on the website

Analytics and Feedback – Allows the collection of anonymised data for website performance analysis and user feedback


We use the following analytical/performance cookies:

Google Analytics – Tracks user interactions on the website, providing insights into user behaviour, demographics, and popular content

Hotjar – Monitors user sessions to analyse website usability, identify bottlenecks, and gather feedback through surveys

Adobe Analytics – Collects data on user interactions to measure and analyse website performance, user engagement, and content usage

Piwik/Matomo – Offers analytics on user behaviour, helping to understand website traffic, popular pages, and user demographics

Crazy Egg – Visualizes user interactions using heatmaps to optimise webpage design and enhance overall user experience

Optimizely – A/B testing platform that assesses variations in website elements to optimise content, layout, and user engagement

New Relic – Monitors website performance, identifying and troubleshooting issues related to page load times, server performance, etc

Mixpanel – Analyses user interactions with the website, providing insights for product development and marketing strategies

Pingdom – Measures website speed and performance, identifying bottlenecks and ensuring optimal user experience


We use the following targeting cookies:

_ga – Registers a unique ID that is used to generate statistical data on how the visitor uses the website

_gid – Registers a unique ID that is used to generate statistical data on how the visitor uses the website

_gat – Used by Google Analytics to throttle request rate

_fbp – Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers

fr – Contains a unique browser and user ID, used for targeted advertising

IDE – Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads to measure the efficacy of an ad and present targeted ads to the user

test_cookie – Used to check if the user’s browser supports cookies